Testimonials
Here’s what some of our clients say about us:
”Insight has opened our eyes to the real value of different segments of our customer base. We’ve been able to reallocate marketing spend to where it really helps the bottom line and we’re now in a position to boost sales and retention by managing our multichannel customer contact strategy at a much more detailed level than we could previously.” Jack Wills
"We have worked with Sterling since OKA launched over a decade ago and I can honestly say that without their support we wouldn’t be where we are now. Their service is excellent and their experience is invaluable. We use Insight for our marketing analysis, reporting and planning across Retail, Web and Catalogue and it forms a core element of the growth and success of our business." OKA
"As an online business we’ve found Sterling Insight’s analysis of our customers’ performance, business planning and forecasting has presented new and exciting avenues to maximise our database potential.” BuyaGift.com
"Sterling were recommended to us by a valued customer of Red. They have reviewed our business from top to bottom including operational and web infrastructure. Working with the Sterling team we have achieved major savings across the business, identified further business opportunities and improved customer service. The impact on our bottom line has been significant." Red Direct
"Sterling's real strength is in the practicality of its support for clients, especially those new to catalogue retailing. They treat your business like their own, identify the key issues, then either tackle them for you, or show you how to do it yourself, whichever you prefer." The White Company
"The Sterling team are quite unique, who, unlike many consultants, don't just write business plans, they actually implement them very professionally. If you are considering European expansion, you should call on Sterling first. They are a very capable resource." Lands' End
"We first started using Sterling in 1992, when we were turning over less than £450,000 and losing money. They showed us how to grow our business profitably during those early years. The rest is history. Their advice and knowledge is invaluable to any catalogue company. Do not use them at your peril." Charles Tyrwhitt
”Insight has opened our eyes to the real value of different segments of our customer base. We’ve been able to reallocate marketing spend to where it really helps the bottom line and we’re now in a position to boost sales and retention by managing our multichannel customer contact strategy at a much more detailed level than we could previously.” Jack Wills
"We have worked with Sterling since OKA launched over a decade ago and I can honestly say that without their support we wouldn’t be where we are now. Their service is excellent and their experience is invaluable. We use Insight for our marketing analysis, reporting and planning across Retail, Web and Catalogue and it forms a core element of the growth and success of our business." OKA
"As an online business we’ve found Sterling Insight’s analysis of our customers’ performance, business planning and forecasting has presented new and exciting avenues to maximise our database potential.” BuyaGift.com
"Sterling were recommended to us by a valued customer of Red. They have reviewed our business from top to bottom including operational and web infrastructure. Working with the Sterling team we have achieved major savings across the business, identified further business opportunities and improved customer service. The impact on our bottom line has been significant." Red Direct
"Sterling's real strength is in the practicality of its support for clients, especially those new to catalogue retailing. They treat your business like their own, identify the key issues, then either tackle them for you, or show you how to do it yourself, whichever you prefer." The White Company
"The Sterling team are quite unique, who, unlike many consultants, don't just write business plans, they actually implement them very professionally. If you are considering European expansion, you should call on Sterling first. They are a very capable resource." Lands' End
"We first started using Sterling in 1992, when we were turning over less than £450,000 and losing money. They showed us how to grow our business profitably during those early years. The rest is history. Their advice and knowledge is invaluable to any catalogue company. Do not use them at your peril." Charles Tyrwhitt
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